When is Remote Open Advising?
- Remote Open Advising is offered Monday through Thursday
- 10AM – 11AM (Mountain Time)
- 1PM – 3PM (Mountain Time)
- Monday through Wednesday we also offer in-person Open Advising
- We don’t host Open Advising on Fridays
- You must be checked in and in the Zoom waiting room before the cutoff time to be seen that day.
Which advisor will see me in remote Open Advising?
Generally, Open Advising is led by Rochelle on Mondays, Alan on Tuesdays, Shannon on Wednesdays, and Laura on Thursdays, but this schedule is subject to change at any time. If the advisor you see is very important to you, please make an appointment with them.
How to Access Remote Advising
Step 1: Check-In
You must first check-in with our office through the “Check-In” webpage linked below. Indicate the reason for your check-in as “Open Advising.” Please don’t check-in for virtual advising more than 5-10 min before Open Advising begins. Be sure to return to this page to access the Zoom waiting room in Step 2!
Step 2: Enter a Zoom Advising Waiting Room
By entering this open advising Zoom meeting, I verify that I am in a private location where I feel comfortable with personal academic and immigration-related information being shared openly by the ISSS advisor. I also understand I will need to verify my identity with the ISSS advisor before they are able to share personal academic or immigration-related information in accordance with FERPA.
Remote Advising Suggestions
- Remember that Open Advising is done on a first come, first served basis, and we blend in-person with remote advising at the same time, so you may need to wait for some time to be seen.
- ISSS uses Zoom for remote Open Advising sessions with international students, you must have Zoom installed in order to participate in a remote open advising session.
- Please make sure your full name is your profile name for your Zoom account and be prepared to verify your identity when connected with an advisor.
- You need to log in with your CSU eID and password to access the session links.
- If you are on your STEM OPT authorization and cannot access the advising links, please call our office at 970-491-5917.
- Make sure your environment is quiet and it’s easy to hear and see you.
- To ensure the protection of your personal information make sure you are in a private room or environment.
- If your connection is not clear or the advisor is otherwise unable to understand you, you will be removed from the meeting and lose your place in the queue
- Your open advising sessions should last no more than 15 minutes.
- If you need more time, please use Navigate or email [email protected] to setup an appointment.
Before Entering Open Advising, Consider:
Email / eforms
- If you’re coming in because of an email you received from ISSS, please read the email carefully before visiting with an advisor. Many times, the advisor will repeat the same info you got in the email, so reading carefully allows you to prepare the questions you have which aren’t already answered in the email you received.
- We collect documents electronically, so please submit them either by email or through the appropriate eForm.
- All documents and eForms will be thoroughly reviewed by an ISSS staff member. If follow up is needed, the staff member will reach out to you directly. You’ll also get a confirmation email at each stage of the eForm process, so there’s no need to email to ask if we received your eForm submission. But if you don’t get an auto-confirmation email immediately upon submission of an eform, definitely reach out!